Member information will not show if the member has checked the following option on the member record :
• Exclude from Public Member-List?: [ x ]

This can be easily remedied by the member logging in and de-selecting any items that currently no longer apply. It is best practice to review your profile often to ensure it is up to date. Important: After making any changes, Be sure to scroll down to the very bottom of the profile screen & click on the “Submit” button to register any change that was made.